PRIVACY POLICY
Last Updated: October 7, 2025
1. Introduction
Welcome to Avi Web Studios. This Privacy Policy is designed to clearly outline our practices concerning the collection, use, and protection of your personal information when you use our website or engage our professional digital services. By using our services, you agree to the terms of this policy.
2. Information We Collect
We collect various types of information to provide and improve our services to you, including:
- Directly Provided Data: Personal details required for account creation, client onboarding, and communication, such as your full name, email address, phone number, and a securely **hashed password**.
- Technical and Usage Data: Information automatically collected when you access the website, including your IP address, browser type, operating system, referral source, pages visited, and the time and date of access.
- Communication Data: Records of correspondence when you contact us for support, inquiries, or project discussions.
3. How We Use Your Information
We use the collected data for the following legitimate business purposes:
- To provide, operate, and maintain our Web Development and other contracted Services.
- To create, manage, and verify your client account.
- To process transactions and facilitate payment via our secure payment gateway.
- To communicate with you regarding project updates, service changes, and technical support.
- To monitor and analyze website usage and trends to enhance the user experience and service offerings.
- To comply with legal obligations and enforce our Terms & Conditions.
4. Payment Processing via Razorpay
All financial transactions for our Services are processed exclusively through our trusted third-party payment gateway, **Razorpay**. We emphasize that:
- **Avi Web Studios does NOT store** your full credit card numbers, CVV codes, or other sensitive financial information on our servers.
- Payment details are handled and secured entirely by Razorpay’s robust, encrypted infrastructure.
- We only receive a confirmation of payment success or failure and limited transactional information from Razorpay.
For more information on how your financial data is protected, please review the Razorpay Privacy Policy: Razorpay Privacy Policy.
5. Data Storage and Security
We are committed to protecting your data through industry-standard security measures:
- Data Storage: Non-financial user details, including name, email, and securely **hashed passwords**, are stored in our secure **MongoDB** database.
- Security Practices: We employ a combination of secure encryption, access control measures, and regular audits to protect against unauthorized access, disclosure, or alteration of your Personal Data.
- Password Protection: Passwords are never stored in plain text. They are protected using **industry-standard hashing algorithms** to ensure that even in the unlikely event of a breach, your credentials remain secure.
6. Data Retention
We retain your Personal Data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, provide our Services, resolve disputes, and comply with our legal obligations. Once data is no longer necessary, we securely dispose of it.
7. Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights regarding your Personal Data held by us:
- Right of Access: The right to request copies of your Personal Data.
- Right to Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
- Right to Erasure (Right to be Forgotten): The right to request the deletion of your Personal Data, subject to certain legal limitations.
To exercise any of these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
Our website uses "cookies" to enhance your experience. Cookies are small files stored on your device that help us:
- Maintain your login session.
- Analyze website traffic and usage patterns (e.g., through analytics tools).
- Provide personalized content.
You have the option to accept or refuse these cookies, and you can manage your preferences through your browser settings.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Information
For any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
Avi Web Studios
Owner: Avinash Kumar Prasad
Email: dev@aviwebstudios.com
Address: 27/135 kl goswami sarni mahesh serampore Kolkata, IN 712202